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Frequently Asked Questions
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Can I pay by credit card?
Yes, we accept all major credit cards and when registering you are presented with this option.
What is the cancellation policy?
Where should I send payment?
Can I attend on my own time or do I have to be sent by my police department?
Yes, your agency information is asked during registration for internal purposes but as long as you choose to pay by paypal/credit card we will NOT contact your department for anything.
Do you except purchase orders for payment?
Yes, just choose “invoice” at the end of registration and invoice, W9 and business cert will be generated and emailed. From there, your agency can send us a purchase order and generate payment.
Can I be switched to a different class in case I can't make the one I'm registered for?
Yes, email email@example.com to make the proper
Do I need to bring any type of confirmation to class?
No, once registered – you will be placed on a class roster and your ID will be checked the day of class. You will receive an email the week before class with more details.
Where can I download a W9 and/or Business Certificate?
Can I replace someone registered for an upcoming class with another person from my agency?
Can I obtain a course description to submit to my department?
Yes, email us at firstname.lastname@example.org with the course you would like a description of and we will send it over
When is the latest I can register for a course?
The registrations are open until 8:55am the day of class.