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FAQs


Media FAQs

My membership request and or my Facebook post has been pending for a while, did I do something wrong? Is there anything I can do to speed up the process?

We receive an abundance of requests each day and our team is constantly monitoring them. Because we vet each individual request to ensure only active officers are being let into the group, it could take up to a few days for your request to be approved. If you don’t answer the prompted questions, your request will most likely be denied, so please make sure to honestly fill out each question when requesting to join.

How can I contact your media department?

To contact the media department at Street Cop Training email mediateam@streetcop.com

Who should I reach out to with case law questions?

For guidance on the understanding or application of case law, please email caselaw@streetcop.com.

How can I listen to the Street Cop Podcast and how often are episodes released?

The Street Cop Podcast is streamed on all major audio platforms, such as Spotify, Apple Podcasts, Google Play and Amazon Music. New episodes are released daily.


Billing FAQs

What is the cancellation policy?

Cancellations must be made 30 days or more in advance of the class date to receive a 100% refund. Cancellations must be made 180 days or more in advance of the Annual Conference start date to receive a 100% refund. All cancelations must be submitted though the Cancellation Form.

Can I attend on my own time or do I have to be sent by my police department?
Yes, you can attend on your own time. Your agency information is requested during registration for internal purposes. However, if you pay by paypal/credit card we will NOT contact your department.
What do I need to bring to class?
Just your LEO ID. You don’t have to take notes as we provide you with course materials afterward.
Can I obtain a course description to submit to my department?
Yes. All course descriptions are located on our website. You can download and print/email the course description.
What are the payment options?
Upon registering online, you are given payment options of either credit card or invoice. We accept all major credit cards. You can also pay by credit card via phone.
Can I replace someone registered for an upcoming class with another person from my agency?
Yes. Please email billing@streetcop.com and provide us with the first & last name of the person taking the seat, their email address and cell phone number. Please include the name and date of the class in the subject line.
What is your EIN#?

Street Cop Training’s EIN# 46-1277816

How can I contact the billing department?
Email billing@streetcop.com or call (732)-351-2565 and select option 2.

Registration FAQs

We are interested in hosting, what is the procedure to host the class? Requirements and equipment needed?

Our team will reach out to you for the following information. Venue Address, Photos of the space, Max capacity of the space, AV capabilities (screen & projector). Please note the nearest airport and how well previous training has been in your location.

Once the venue is confirmed, we work with your preferred class interests availability. If selected, we will look for you to be able to market your class with the packet provided to you by our team, once the date/topic is confirmed in order to gain registrations.

Is there any cost incurred with hosting?

There is NO cost to host. We ask you provide the venue and in return we will also offer 1 FREE registration for every 10 registrations made (up to 10 total FREEBIES).

Can you please send us additional information on (class name)?

We need to present this to our supervisor to gain approval to host. We can send the class announcement, instructor bio and class breakdown. Please email booking@streetcop.com

Will the class be POST certified? How can we go about getting it POST certified?
Each class is on a case by case basis. Our team will work to get your class POST certified using your local contacts or state POST contacts.
I never received my certificate. Can I get a duplicate?

Sure, please complete the course certificate form so we can do a little research and get that certificate generated ASAP.