Details Price Qty
Admission $0.00 (USD)   Sold Out
  • September 21, 2022
    9:00 am - 4:00 pm

About This Course: 

In response to the growing demand for more training in dealing with crisis situations involving those with mental illnesses, substance abuse issues, or other distress, Jeff, who was the Division Coordinator for the NYSP Crisis Negotiation Program and a Crisis Negotiator since 2006, developed a Crisis Intervention program in 2018 using the basic tenets of hostage and crisis negotiation that was delivered statewide to every New York State Trooper and shared with dozens of local and county police agencies across the state. The demand for this training was so high, that in 2020, with the onset of COVID, a video production for De-Escalation was created and made a part of the NYSP Winter In-Service training program that was completed by all State Police Members by early 2021. The video was then broadcast to over 200 members of other police agencies across the state via a webinar presented in conjunction with the NYS Division of Homeland Security and Emergency Services. The video was made available for download to these agencies, and it was incorporated into the training of dozens of other agencies. Jeff has since adapted these programs for use in the public sector as well which could be particularly useful for any business or agency that has the potential to work with individuals in crisis.

De-Escalation and Crisis Intervention is typically a full day course, but can be tailored to your needs and will cover the following topics:

  • Define De-Escalation and our goals
  • Define and recognize immediate threat
  • Define and explain officer induced jeopardy
  • Define and discuss individuals in crisis
  • Recognizing indicators of hostile intent
  • Learning active listening skills
  • Awareness of conditions that individuals may be experiencing
  • Assessing the situation, using cover, distance, etc.
  • Using communication skills to de-escalate and intervene in a crisis
  • Articulation of your actions
  • Students will participate in de-escalation exercises and more

Jeffrey G. Scholz is a retired Senior Investigator from the New York State Police with over 24 years of service and over 28 total years of experience in law enforcement.

Upon retirement, Jeff was the Senior Investigator for BCI Training at the State Police Academy, responsible for the development, facilitation, and delivery of training programs to over 1,100 NYSP Investigators in the Bureau of Criminal Investigation, (BCI), as well as programs for uniformed Troopers, recruits, civilians, and outside law enforcement agencies. Jeff is certified as a New York State Division of Criminal Justice Services Master Instructor for Police Topics. In 2020, Jeff was the recipient of the 2019 New York State Police George M. Searle Award, which is in recognition and acknowledgment of excellence in police training.


Home Office Venue, 50 Millstone Rd, East Windsor, New Jersey, 08520, United States


Building 100